Managed IT Solutions
Today’s businesses are more connected to their technology than at any time in history. In fact, without their technology, most businesses would come to a grinding halt within minutes. Gone, are the days when having a competent IT guy was enough to keep your systems running smoothly, your data backed up, and your network secure.
Thanks to innovations in technology, small and medium-sized business can now leverage the same levels of IT support that, just a few years ago, were only available to the largest of businesses. This latest innovation is most often referred to as managed IT services.
But what are managed IT services? How do they work and who should use them?
These are just a few of the questions we answer in this post, along with many others we hear from business owners almost every day.
What are Managed IT Services?
What does a managed service provider (MSP) do?
To fully understand what a managed service provider does, it helps to explain the typical IT services model first. If you aren’t already using an MSP to provide networking services, you probably have an IT guy or IT firm who fixes problems as they happen.
Something breaks. An application keeps crashing. A computer won’t boot up. So, you call your IT guy, he visits your location, fixes the problem (hopefully) and then sends you a bill. You don’t see your IT guy until the next time you have a problem. You’re never sure how much it will cost to fix things as they break down.
Managed service providers, on the other hand, focus almost entirely on keeping your network and your computers up and running. Instead of only showing up when there’s a problem, a managed services provider proactively prevents problems from happening in the first place.
How do they do that?
– By monitoring your network and your workstations 24/7.
– By performing regular maintenance such as installing software patches, performing updates, and monitoring the health of your hardware.
– By correcting small glitches remotely, before you are even aware of them.
– By monitoring the traffic on your network to prevent intrusions and keep hackers out.
– By monitoring and testing your backup systems to keep your data safe.
– You pay a fixed monthly fee for these services, so you always know how much to budget for IT services.
Why pay a monthly fee when I can wait and pay when I need IT support?
Today’s technology is more complex than ever, with so many things to manage. The best strategy for keeping things running right is periodic maintenance and care to prevent problems or address issues while they are small and manageable. When you wait until something breaks, you risk data loss, expensive downtime, lost employee productivity and angry customers.
In the end, the answer to this question depends on how much risk, downtime and lost productivity you are willing to tolerate.
Why do I need to sign a yearly agreement?
Managed IT services are generally billed on a monthly basis. Signing a yearly agreement guarantees your pricing for the entire year. This is similar to a service contract for your heating and air conditioning equipment or other annual services.
We offer a penalty-free cancellation policy within the term of the contract to allow you to cancel with 60 to 90 days’ notice if you aren’t happy with our service or times are difficult and you are simply cutting back on cost to keep the business running.
With Managed IT Systems, it’s never a challenge to understand your monthly IT spending. Budgeting for growth is simple! There are never any out-of-scope labor fees. We provide the highest quality IT service in the industry because our goal is to keep your network running at top efficiency. Not only does our simple pricing help you understand how to budget, it also gives you a transparent view of exactly what you’re paying for.
Contact us for a quote today! We’re available and ready to help you make the best decision for your business.
Does maintaining your business technology cost you more than it’s worth? With affordable computer network and server support from Syltech Services, you can finally have your own personal IT department without the excessive cost of hiring in-house.